It is good to air a grievance rather than to keep it bottled up. Protection of human rights is essential for all round development of an individual’s personality. To realize the primary needs of the students and staff and secure civil liberties for everybody, a Grievance Redressal Cell already working in college since 12 April, 2021. According to Guide lines of Government, a GRC has been constituted. The GRC is indented to find solutions for problems like Sexual harassment – any kind of physical or mental harassment, Prevention of Cast-Based Discrimination, Complaints regarding class room teaching – Class room management, completion of syllabus, teaching methods etc, if and when they arise. The GRC convenes meetings periodically and takes steps to redress the grievance. The function of the cell is to look into the complaints lodged by any student of college and judge its merit. The Grievance Cell is also empowered to look into matters of harassment. Anyone with a genuine grievance may approach the department members in person, or in consultation with the officer in-charge Students' Grievance Cell. In case the person is unwilling to appear in self, grievances may be dropped in writing at the letterbox/ suggestion box. Grievances may also be sent through e-mail to the member/officer in-charge of Students' Grievance Cell.

 COMPOSITION

A Complaint from an aggrieved student relating a college shall be addressed to GRC and Caste-Based Discrimination with the following composition, namely:

The following staff members are in the charge of this cell.

• Dr Dharmendra Chahar , Principal – Chairperson
• Dr. Omprakash Chahar, Librarian – Member
• Sh. Kamal Kumar , Assistant Professor – Member
• Smt. Bhagwati, Assistant Professor – Member
• Sh. Sohan Lal , Assistant professor – Special Invitee
• Ms. Puja – B.A.-III – Special Invitee (Student Representative)

OBJECTIVES

GRC has been created in the college to resolve issues related to student’s problems, Prevention of Cast-Based Discrimination, develop a responsive and accountable attitude among the all stakeholders in order to maintain a harmonious educational atmosphere in Institute. Following are the important objectives of GRC.

• >> To develop an organizational framework to resolve Grievances of Students, Prevention of Cast-Based Discrimination and other stakeholders.
• >> To provide the students access to immediate, hassle free recourse to have their Grievances redressed.
• >> To enlighten the students on their duties and responsibilities to access benefits due under the policies.
• >> To establish structured interactions with students to elicit information on their expectations.
• >> To identify systemic flaws in the design and administration of various general insurance products and to seek solutions thereon.
• >> To institute a monitoring mechanism to oversee the functioning of the Grievance Redressal Policy.
• >> Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.
• >> Suggestion / complaint Box will be installed in the Administrative Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the Academics / Administration in the College.
• >> Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal

SCOPE

The GRC deals with Grievances received in writing from students about any of the following matters:

Academic matters: Related to timely use of duplicate mark sheet (DMC), transfer certificate, conduct certificate and other examination related matters.

Cast-Based Discrimination Matters: Related to lodging such complaints of caste discrimination by SC/ST/OBC students related matters.

Financial matters: Related to dues and payments for various items from fee clerk, library, hostels, etc.

Library matters: Issue and return of books, syllabus, photocopy, university question papers.

Accommodation matters: Related to hostels.

Other matters: Related to certain misgivings about conditions of sanitations, preparation of food, availability of transport, victimization by teachers etc.